Careers | Southeastern Building Corporation

Southeastern BuildingCareers

YOUR CAREER STARTS HERE

Southeastern Building has been building and selling homes for more than 30 years in the Middle Tennessee area. We are a dynamic organization looking for like-minded people. We put forth extra effort, with passion and focus. We live by each of our Core Values: Work to Win, Be All In, and Own Your Challenge in everything we do. We are going places and we are looking for people who are game changers. We want to surround ourselves with great people who work outside the box and have a desire to go beyond the typical 8 to 5. Think you’re a good fit? Check out our openings and send us a resume!

Customer Care Manager

Southeastern Building is seeking an experienced Customer Care Manager. The ideal candidate would have previous homebuilder experience in warranty or customer orientations. Must be a strong leader with an above average knowledge of construction. Excellent written and oral communication skills.

Duties & Competencies include, but not limited to:

  • Exceptional communication skills. Friendly and warm, but a firm and knowledgeable personality is needed to best fit the Southeastern Culture.
  • Above average knowledge of construction and problem solving skill set.
  • Detail orientated. Above average expectations for home quality.
  • Coordinate and direct warranty and walk-through processes.
  • Monitor warranty reports to ensure items are being completed timely.
  • Monitor and manage customer service team of more than 2 people.
  • Be able to perform handyman like repairs when needed. No job is to small or to big attitude.
  • Track reoccurring warranty issues and bring them to construction for corrective action.
  • Meet with homeowners when needed in the walk-through process or after closing.
  • Ability to deal with and resolve conflict in a professional and fair manner.¬†When needed, be a back-up or be present to help ease issues.
  • Provide ongoing leadership and coaching on customer service, repair standards and quality checks.
  • Keep Customer Warranty Guide up to date and current.
  • Work to lower the average response time for warranty claims.
  • Regularly walk homes for quality checks before closing to ensure staff is meet the expectations set by the company.
  • Participate and manage homeowner new home orientations.
  • Weekly team meetings.
  • Work closely with construction to identify ongoing issues, closing dates and schedules.

Salary D.O.E. Benefit package includes Paid Holidays, Vacation, Health/Dental, Life and 401K.

Think you would be a good fit for this position? Please send your resume to heather@southeasternbuilding.net.


Residential Project Manager/Site Superintendent

Residential Project Manager/Site Superintendent needed for local Residential & Commercial Construction Company. Candidate needs construction knowledge including experience with blueprints. Must be able to coordinate material deliveries, subcontractors and maintain construction schedules. Computer knowledge is necessary. Must have own transportation and be able to pass a drug test.

Salary D.O.E. Benefit package includes Paid Holidays, Vacation, Health/Dental, Life and 401K.